Rhiannon Ruff of Lumino, a digital marketing agency, joined me to discuss the massive influence wikipedia has and how PR people can effectively make sure it reflects the organizations we represent.

Gallup data shows media trust is not rebounding.

People think differently when they are anxious and well-intentioned communications can make things worse.

AI has required us to re-look at new ways to translate PRSA's ethical program into our everyday practice.

History teaches us that mistakes are inevitable. How can we use that knowledge in our crisis communication planning?

The easiest crisis to survive is one that didn’t happen.

The Gallup research on confidence is as bad as you think. There’s a good chance that your internal stakeholders and external stakeholders don’t have confidence in you. Here are four takeaways and four ideas.

Did a basketball coach who grew up on an Indiana farm crack the code of being effective and fast?

The PESO Model from Spin Sucks helped define the modern practice of PR and has now been updated.

Bud Light has lost $1.4B from the Dylan Mulvaney partnership and is coming back slower than they expected. Based on current research, how can organizations avoid this fate?

The Edelman Trust Barometer shows the public is nervous about “innovation” in our society. As communicators, this is our time.

Caravaggio’s art marketed the Catholic Church against Martin Luther. His timeless techniques remain vital to this day.

Boeing is getting improved marks on its communication to external and internal stakeholders. Can the brand be rebuilt?

The term “ESG” is disappearing from earnings calls. Companies have found a better way to tell the story, focusing on benefits to the business enterprise.

Kroger wants to appeal to your average Joe and not your average Joe. How can strategic communications help?

Reputation management is a term as old as PR is. Whether it is for internal or external stakeholders, the methods we use to use to assure reputation (i.e., trust and affinity) need to be updated for the world we live in.